Terms of Service

Lohita VastraKala is a saree brand offering thoughtfully curated sarees, including handloom and traditional sarees. Our website provides information about our products, collections, prices, and services and allows customers to make enquiries and place orders through the available communication channels.

We make every effort to provide accurate information about our sarees, including descriptions, photographs, colours, fabrics, measurements, and other product details.

All products are subject to availability. We reserve the right to:

1. Change or discontinue a product at any time
2. Limit the quantity available for purchase
3. Correct errors in product descriptions, pricing, or availability
4. Cancel an order if a product is unavailable or an error has occurred

If an order cannot be fulfilled, we will inform the customer as soon as possible.

Product prices are subject to change without prior notice. The applicable price will be communicated or confirmed at the time of your order. Any applicable shipping charges or other additional charges will be communicated to the customer before the order is finalized.

An enquiry or order request submitted through our website, WhatsApp, Instagram, phone, or other communication channels does not automatically guarantee product availability. An order is considered confirmed only after Lohita VastraKala confirms the order with the customer. We reserve the right to refuse or cancel an order where necessary, including in case of product unavailability, incorrect pricing, suspected fraudulent activity, or other circumstances.

Payment arrangements will be communicated and confirmed with the customer before the order is finalized.

We aim to dispatch confirmed orders within the timeframe communicated to the customer. Delivery times may vary depending on the destination, courier service, weather, holidays, operational conditions, or other circumstances beyond our control.

Lohita VastraKala is not responsible for delays caused by courier or logistics partners, incorrect delivery information provided by the customer, or circumstances beyond our control. Customers are responsible for providing accurate name, mobile number, and delivery address information.

Returns and exchanges are subject to our Return & Exchange Policy. Customers are requested to carefully review the product details and our return / exchange conditions before confirming an order.

Any return or exchange request must be made within the timeframe specified in our Return & Exchange Policy and must meet the applicable conditions.

Customers are responsible for following appropriate care instructions for their sarees. Lohita VastraKala recommends following the care instructions provided with the product, particularly for handloom, silk, zari, dyed, or other delicate sarees.

All content on this website, including:

• Brand name and logo
• Text and written content
• Graphics
• Designs
• Other original website material

is owned by or used by Lohita VastraKala and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or use our content for commercial purposes without our prior written permission.

You agree not to misuse our website or attempt to:

1. Gain unauthorized access to our website or systems
2. Interfere with the operation of the website
3. Use the website for fraudulent or unlawful activities
4. Copy or reproduce our content without permission
5. Submit false or misleading information

We reserve the right to restrict or terminate access to the website where necessary.

Our website may contain links to or integrations with third-party platforms, including social media, communication, courier, or other services.

Lohita VastraKala does not control these third-party services and is not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to their own terms and policies.

We make efforts to keep our website and product information accurate and available. To the extent permitted by applicable law, Lohita VastraKala will not be responsible for losses or delays caused by circumstances beyond our control, including courier delays, technical failures, internet interruptions, natural events, or actions of third-party service providers.

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the appropriate courts in India.

If you have any questions regarding these Terms of Service, our products, or our services, please contact us:

Lohita VastraKala
Email: support@lohitavastrakala.com